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Frequently Asked Questions
The great thing about ExchangeWP is that it automatically takes care of your store and product pages. You don't need to setup any of these pages.
However, if you want to have finer control, you can add shortcodes to any page you want.
ExchangeWP works with any WordPress theme. You can quickly add eCommerce functionality to your site and not have to worry about changing your theme.
ExchangeWP is the easiest way to start selling digital products on your website. Whether you are a content creator, writer, trainer, teacher, or developer, if you are looking to sell your digital products online, ExchangeWP is for you. If you are looking for a fast and easy way to start selling on your site, ExchangeWP is the best option for you.
Absolutely not! ExchangeWP is made to be easy to use for WordPress non-tech and content producers users alike. If you can publish a blog post or email, you can use ExchangeWP. It's the easiest to use, best in class eCommerce platform to get you started selling digital products.
Nope! ExchangeWP is built with speed and performance in mind. We keep up with WordPress coding standards to ensure we don't adversely effect the speed and performance of your site.
We do not have a free trial, however, we do offer the availability to demo ExchangeWP. If you'd like to sign up for the demo, you can access it here.
Your ExchangeWP license is automatically renewed each year. What's even better is that you get a 20% discount each year. If automatic renewals is not your thing, you can choose to stop your recurring payment. Either way, as it gets close to your renewal date, we will make sure to let you know numerous times.
We firmly believe in and stand behind ExchangeWP 100%. We also understand that it cannot work perfectly for everyone all of the time. If you are unhappy with your purchase, or you have an issue that we are unable to resolve that makes the platform unusable, we will be happy to consider offering a refund.
Refunds will be offered at our sole discretion and must meet all of the following conditions fully:
- You are within the first 14 days of the purchase of the plugin.
- Your issue(s) comes from not being able to install the plugin properly or get the plugin to perform its basic functions.
- You have attempted to resolve your issue(s) with our support team.
- No refunds will be granted after the first 14 days of the original purchase whatsoever.
- Issues caused by 3rd party plugins, themes or other software will not provide grounds for a refund.
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